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Privacy policy

Privacy at Wilderness Weddings Tasmania

Last updated: 18 October 2026

We respect the personal information you share while enquiring about or planning your wedding. This policy explains how WILDERNESS WEDDINGS TASMANIA PTY LTD, trading as Wilderness Weddings Tasmania, collects, uses and shares that information, and the choices you have.

For privacy questions or requests, email info@wildernessweddingstas.com.

Information we collect

When you contact us or book our services, we may collect your name, contact details, preferred wedding date and location, package interests, planning preferences, correspondence, booking details and payment records. You may also provide information about your partner, guests or suppliers.

Please share only the information needed for your enquiry or wedding. If arrangements involve sensitive information, such as health, accessibility or religious requirements, we will discuss what is needed and who needs to receive it. Please make sure you have permission to share another person’s information.

Our website and hosting services may receive technical information such as your IP address, browser, device and access logs. Optional analytics, advertising and embedded media are described below.

How we use it

We use personal information to respond to enquiries, prepare proposals, arrange and deliver booked services, communicate with you and your chosen suppliers, manage payments and business records, resolve concerns and protect our services. We use permitted website measurement to understand which pages and campaigns lead to enquiries.

Service providers and digital tools

We share relevant information with the venues, celebrants and suppliers involved in your wedding. We also use service providers for enquiries and client management, communications, file storage, planning, accounting, website hosting and business administration.

Our digital tools may include AI-assisted services used to organise information, summarise correspondence and help prepare communications and planning materials. Relevant personal information may be processed by these providers for those tasks. Our team remains responsible for our wedding-planning services.

We may also share information with professional advisers or authorities where reasonably necessary to obtain advice, meet legal obligations or establish, exercise or defend legal rights.

For details of the providers we use and how they handle information relevant to your enquiry or booking, email info@wildernessweddingstas.com. We will provide information about the relevant services and available privacy choices.

Our online enquiry form uses a specialist client-management provider. When you open and use the form, your browser connects to that service and the information you submit is processed through it. The form remains available when you reject optional cookies.

Overseas processing

Some service providers process or store information outside Australia, including in the United States. Locations depend on the provider and service used. Email us for current information about overseas processing relevant to your records.

Cookies and website choices

Our consent controls let you accept or reject optional categories and change your choice using the Cookie settings button.

Google Tag Manager loads only after you allow Analytics or Advertising. When a Google service is enabled but advertising consent is denied, Google may still receive cookieless measurement requests. Rejecting optional categories does not prevent the website host or the enquiry-form provider from receiving information needed to provide their services.

Withdrawing Google consent reloads the page to stop already loaded tags. We remove known first-party tracking cookies where possible. Your browser settings and the relevant provider’s controls manage cookies stored on other domains. Changing your choice does not automatically erase information already received by a provider.

Read more about how Google uses information from partner sites and Google’s cookies.

Keeping information secure and retaining records

We take reasonable steps to protect personal information against unauthorised access, misuse and loss. No online service can guarantee absolute security.

We retain information for as long as it is reasonably needed to handle your enquiry, provide booked services, manage our business records, resolve disputes or meet legal obligations. The period depends on the type of information and the purpose for which it is held.

Company financial records are retained for at least seven years after the transactions they cover are completed. Other information is reviewed for deletion or de-identification when it is no longer needed. Records required for an unresolved complaint, dispute or legal obligation may be retained longer.

Backup copies may remain until they are overwritten or removed through the relevant system’s backup cycle. You can contact us about retention or deletion of information relating to you.

Access, correction and concerns

You can email us to ask what personal information we hold about you, request a correction, ask about deletion or raise a privacy concern. We may need to verify your identity. Some information may need to be retained for legal or business-record purposes, and rights can depend on the law that applies.

Please explain your concern and the outcome you are seeking. We will review it and respond. If you remain dissatisfied, you may be able to contact the Office of the Australian Information Commissioner or another applicable privacy regulator.

Updates

We may update this policy when our services or practices change. The published policy will show its last-updated date. Where optional tracking purposes change, we will ask you to review your consent choices.